Shopping with MLG Jewelry is Risk Free.
Your satisfaction is guaranteed
If you don't like any item you purchase from MLG Jewelry through our website, just send it back within 25 days, no questions asked and we will refund your money.
Terms of refunds: Refunds will be for merchandise only, sorry we can not refund postage and insurance. Items must be returned unaltered in the condition they were shipped by us , within 15 days of receipt. We will refund your money promptly via paypal or refund to your credit card. Any items returned more than 30 days after they are shipped will be refunded at our discretion and subject to a 25% restocking fee. All returns must include everything we shipped to you, appraisal cards, boxes etc. Please email us at mike@mlgjewelry.net with any questions.
Returning your item : You can use any shipping carrier you wish to return your item to us. We do strongly suggest shipping your item using a shipping service that offers tracking and having the package insured against loss.
Don't have a copy of your receipt? That's not a problem, just put something inside the box so we know who the package is from, and what the item is, even a hand written note would be fine. Please include your contact information.
Please do not write Jewelry on the box when, sending returns send to:
MLG & Associates34208 Aurora Road #289Solon Ohio, 44139
Returned Items will be checked by our quality control department, and refunds issued within 7 business days of receipt. You will receive an email notification when your refund has been completed
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